Walgreens
Job Description:
Job Objectives
Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations.
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Models and delivers a distinctive and delightful customer experience.
Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist.
Job Responsibilities/TasksCustomer Experience
Engages customers and patients by greeting them and offering assistance with products and services.
Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.
g.
, greeting, eye contact, courtesy, etc.
) and Walgreens service traits (e.
g.
, offering help proactively, identifying needs, servicing until satisfied, etc.
).
Develops strong relationships with customers.
Operations
Learn from store and pharmacy team members, field leadership, team members and customers/patients
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy.
Reviews and complies with the Walgreen Co.
Pharmacy Code of Conduct.
Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.
e.
blood pressure, medication therapy management).
Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Strictly adheres to the Walgreen Co.
policy regarding Good Faith Dispensing
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.
Takes customer to OTC aisle when possible to assist in locating products.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.
Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Training & Personal Development
Complete required training
Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Job ID:
1372200BRTitle:
Pharmacy InternCompany Indicator:
WalgreensEmployment Type:
Flexible hoursJob Function:
RetailFull Store Address:
7945 W 95TH ST,HICKORY HILLS,IL,60457-02229-05139-SFull District Office Address:
7945 W 95TH ST,HICKORY HILLS,IL,60457-02229-05139-SExternal Basic
Qualifications:
Are you a current student enrolled in an accredited school of pharmacy program?
Must be fluent in reading, writing, and speaking English.
(Except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred
Qualifications:
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
The following information is applicable for San Francisco, CA applicants:
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens.
The current salary range for this position is $16.
50 per hour - $25.
00 per hour.
The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
This role will remain open until filled.
To review benefits, please click here jobs.
walgreens.
com/benefits.
If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.
walgreens.
com/benefitsShift:
VariousStore:
05139-HICKORY HILLS ILAbout the Company:
WalgreensFounded over a century ago in 1901, we have a rich and colorful history of continuous improvement and innovation at Walgreens.
From inventing the world's first chocolate malted milkshake to the creation of one of the most popular and sophisticated mobile applications in retail shopping today, we have transformed ourselves into a leader within the retail and drug industry.
Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc.
, the first global pharmacy-led, health well being enterprise.
At Walgreens you'll find a team positively energized by the unique talents, ideas, experiences and aspirations of every individual.
In other words, you can be your authentic self in our stores, offices and other workplaces, and be comfortable and confident that what matters most here is doing your best to make health and well-being within reach for everyone on a daily basis.
Walgreens has a proud legacy of valuing diversity and fostering inclusion more than 100 years-strong, and we're still living that commitment.
We intend to be recognized as a Next Practices company for diversity and inclusion - one whose cultures, people, perspectives and workplaces reflect the current and future customers we serve while delivering superior business performance.
Walgreens has over 9,500 stores in all 50 states, the District of Columbia, Puerto Rico, and the U.
S.
Virgin Islands.
Company Size:
10,000 employees or moreIndustry:
RetailFounded:
0Website:
https:
//www.
walgreens.
com/.
Estimated Salary: $20 to $28 per hour based on qualifications.
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